Atlassian Opsgenie availability changes effective June 4, 2025

The Adaptavist Group

5 March 2025

2 min read

The Adaptavist Group

5 March 2025

2 min read

Atlassian has announced significant changes to the availability of Opsgenie

Effective June 4, 2025. As part of Atlassian's ongoing strategy to enhance team collaboration and operational efficiency, Opsgenie will no longer be available for purchase after this date. However, existing customers will continue to have uninterrupted access until support ends on April 5, 2027.

Key Details:
Opsgenie End of Sale: Starting June 4, 2025, Opsgenie will no longer be available for new purchases or trials. Renewals will remain available until April 5, 2027.

Opsgenie End of Support: Support will officially end on April 5, 2027, at 12:00 AM PST. Unmigrated data will be deleted after this date.

Migration Options:

- Jira Service Management: Recommended for incident management.

- Compass: Recommended for alerting and on-call scheduling.

Atlassian is providing an automated migration tool to facilitate the transition of data to Jira Service Management or Compass. This tool will offer customized recommendations based on your current Opsgenie usage, automating most data migration processes.

We're here to support you during this transition:

Migration planning: We will assist you in evaluating your current Opsgenie usage and recommend the best migration path to either Jira Service Management for incident management or Compass for alerting and on-call scheduling.
Data migration assistance: Our team will guide you through the automated migration tool, ensuring a seamless transition of your data with minimal disruption to your operations.

Plan your transition today

For more information and to discuss your options, please contact your Adaptavist account manager or reach out to us.

Written by

The Adaptavist Group

ITSM