Expert managed services
Supporting the running of your essential applications and platforms, freeing up your teams.
Support, when you need it
Management for your business-critical systems, both back-end infrastructure and front-end admin.
A team of experienced specialists looking after your vital business functions, returning valuable time to your internal teams to focus on business goals and objectives.
Our Managed Services offerings
Adaptavist Assist
Adaptavist Operate
Adaptavist Enterprise Cloud
Why Adaptavist Managed Services
Support when you need it
A follow-the-sun architecture, with teams spanning the globe providing 24/7/365 support.
Serve your users better
Keep your users happy with superior tool performance and access to expert support.
Reduce your costs
Decrease the total cost of ownership of your tool stack–all while improving service and performance.
Security-first solutions
Our managed services are built upon ISO 27001 certified, and SOC 2 accredited security practices, giving you peace of mind when you work with us.
Personalised service
Nominated service delivery manager for ongoing service development.
Unlimited back-end support tickets
There are no limitations on support hours or the number of tickets you can raise, with strict SLAs guaranteed.
Adaptavist Assist
Instant access to a team of expert admins to help you manage your key collaboration tools, helping you perform at your best, every moment of every day.
Adaptavist Operate
Adaptavist Operate
Reduce the cost, complexity, risk and management burden of your organisation's investment in your tools to keep them performing at their best for users.
Adaptavist Enterprise Cloud
Adaptavist Enterprise Cloud
Combines renowned cloud hosting providers, administration expertise, around-the-clock infrastructure support, and software licences for a seamless, fully-optimised cloud experience for your global teams.
Adaptavist Assist
Instant access to a team of expert admins to help you manage your key collaboration tools, helping you perform at your best, every moment of every day.
Adaptavist Operate
Reduce the cost, complexity, risk and management burden of your organisation's investment in your tools to keep them performing at their best for users.
Adaptavist Enterprise Cloud
Combines renowned cloud hosting providers, administration expertise, around-the-clock infrastructure support, and software licences for a seamless, fully-optimised cloud experience for your global teams.
Our technology providers
We support a range of essential collaboration tools, including Atlassian, GitLab, Slack, Sonatype, and more. We also work with leading cloud platforms like Amazon Web Services (AWS) to keep your software performing at its best.
Speak to our managed services experts
Find out how Adaptavist Managed Services can help your business.
Case study: Unlocking the power of the platform
When John Lewis Partnership sought to overhaul and optimise its Atlassian tools, the team turned to Adaptavist to build and deliver a managed service that would empower teams to innovate at scale.
Accessing support from people throughout the organisation is a huge value-add. The team knows the system inside out so whenever there is an issue, they know exactly where to look–and what might work.
Claire Nelson
Partner & Methods and Tools Technical Lead, John Lewis Partnership
Our expertise
Useful resources
Blog: The value of Adaptavist Managed Services
A team of experienced specialists looking after your vital business functions
Factsheet: Collaborate better with Adaptavist Assist
See how Adaptavist Assist can help your organisation make the most out of your collaboration tools
Factsheet: How can Adaptavist Operate help with your technology infrastructure?
Download the factsheet to learn more about Adaptavist Operate
Guide: 5 reasons to outsource your Atlassian management
Using on-premise Atlassian tools? This guide explains the benefits of outsourcing management
Find out how we can help your business
See how Adaptavist Managed Services can support your teams.