The future of work – exploring the capabilities of Atlassian Rovo
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The future of work – exploring the capabilities of Atlassian Rovo
Jarin McClinton
18th July, 2024
6 min read
Jarin McClinton
18th July, 2024
6 min read
AI is on the move
AI has the potential to transform all aspects of work, particularly in the digital space. With reliable tools that take care of time-consuming, labour-intensive tasks and speed up the tasks, your human workers can focus on more strategic thinking, helping deliver more value for the organisation.
Rather than worrying that robots are 'taking our jobs,' people are embracing AI for its ability to carry some of the workload, speed up processes, and make our lives that much easier. Atlassian is one software provider that isn't shying away from the power of AI, but rather leaning in and optimising how GenAI capabilities, in particular, can transform its tools for the better.
With the launch of Atlassian Intelligence, productivity has received a welcome boost for users of popular tools like Jira and Confluence. But the provider knows that you're not just using Atlassian tools (large companies use over 230 apps on average) and that data silos and knowledge discovery present a big problem for people trying to gain insights and make decisions with so much information to consider.
Step in, Atlassian Rovo.
What is Atlassian Rovo?
At Atlassian's Team '24 conference in Las Vegas, the company unveiled its latest AI product—Atlassian Rovo—a solution for finding exactly what you need in the context of how it's relevant to you without needing to switch tools. Using AI-driven insights and AI agents (hello, robot friends) helps your teams locate information across all their SaaS apps, learn what they need to know, and make decisions faster.
Rovo is based on Atlassian's proprietary common data model, known as the 'cloud teamwork graph'—the same model that underpins Atlassian Intelligence. It combines data from Atlassian's products and third-party tools to understand how your teams work, common patterns, organisational structures, etc., to gain a comprehensive view of your business.
With every new connection that's made, like actions and events, the cloud teamwork graph builds more connections, expands its knowledge, and can deliver even more useful results for your organisation.
A closer look at Rovo's key features
Atlassian Rovo is being built around three core pillars – finding and connecting with your work, learning from that information, and taking action. While some functionality is still in the works, here's what we know so far…
Find
Rovo Search hunts through your data, tools, and platforms, including third-party apps, to give you relevant information while you're using Atlassian tools. So you only need to search once to find the answers you're looking for.
- Information from the tools you use – with your permission, Rovo Search can trawl through Google Drive, Microsoft Sharepoint, Microsoft Teams, Slack, Figma, and GitHub (and more) to find the information you need – whether that's expertise within the business or the status of a project.
- Information from your own systems – using a custom database or have your own industry-specific system? With Rovo's API, you can connect those tools to be part of the search, too.
- Information with permissions in place – all your existing permissions will be respected, so your people will only see results that are personalised to them from data they're allowed to access.
Learn
Access to data is useless if you can't understand it. But with Rovo Chat, you can unlock accurate, in-depth answers to your questions, helping you understand your organisation inside out. Think of it as an interactive approach to learning—a buddy by your side so you're always up to speed.
- Knowledge cards – while you're working, you can get instant answers about projects, goals, and teammates in snapshot-style knowledge cards.
- Chat like a human—Rovo Chat will get smarter every day. It's there to interact with you (even when your coworkers are busy). Ask questions, get ideas, get feedback, and resolve issues. It will also suggest related topics and follow-up questions to give you all the details you need.
- Jargon busting – never be in the dark about what that acronym means. Rovo has got your back, demystifying any unusual or unfamiliar terms.
Act
With all the information and knowledge you need to be covered, now it's time to take action, and Rovo can help with that, too. Rovo Agents are virtual teammates that can carry some of your workload. Much more than your average chatbot, these are specialised agents, with at least 20 ready-to-use out-of-the-box and even more available on Atlassian Marketplace. You can even build your own using Atlassian's no-code text interface or with Forge.
- Content creators – Rovo Agents can create and edit content for internal communications, marketing, and PR.
- Streamline tasks—use your virtual teammate to clean up Jira backlogs, organise Confluence pages, take action on Jira issues, or review content automatically based on a specific trigger or at a certain time.
- In the know – Rovo Agents can answer complex questions, recommend best practice, create checklists, and contribute to your knowledge bases.
- Team players – they're also great for onboarding new starters and encouraging team gratitude and collaboration.
What benefits can you look forward to?
Save time and get started
Atlassian Rovo is ready to take on those time-consuming tasks so you can get started on the meatier work, ensuring your highly skilled people are doing the things only people can do.
Enhanced productivity
Get robot power when and where you need it, from instantly accessing the information to getting new team members up to speed, so your projects stay on track.
Keep things moving
Don't get held up by busy or absent coworkers. Rely on the information your organisation has to offer to determine what you need to know to complete your task and take the next step.
Build your knowledge base
Gain a deeper understanding of your organisation, your coworkers, and your projects by asking questions and having the knowledge from all your apps right where you’re working.
Gather intelligent insights
Optimise Rovo Agents to leverage meaningful insights about your work and suggest next steps so you can make data-driven decisions more quickly.
Data privacy and accountability
You can benefit from all the above knowing your data is protected and all your permissions are respected—only access the relevant information you know you're allowed to.
Ready to Rovo?
Rovo is available to Atlassian Cloud Enterprise and Premium users, with flexible pricing per unique user. Get in touch to discuss Atlassian Rovo and your AI and Atlassian toolset requirements today.
Written by
Jarin McClinton
Global Head of Professional Services
With over 10 year's experience as a scrum master, solutions architect, and technical consultant, Jarin has intimate knowledge of how to solve complex business problems with technology. He oversees our global consultancy, delivering strategies that enhance customer satisfaction and drive growth.