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Key announcements from monday.com's Elevate 2024 conference
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Unveiling the future of work: Key announcements from monday.com's Elevate 2024 conference

Danny Coleman
Danny Coleman
3 October 2024
7 min read
The Adaptavist Group team at Elevate 2024
Danny Coleman
Danny Coleman
3 October 2024
7 min read

Adaptavist has been in London and New York City at Elevate–monday.com's flagship conference, alongside Upscale and ScriptRunner.

This year's Elevate–monday.com's flagship conference–was, without a doubt, the biggest yet. The Adaptavist team has been in London and New York City, alongside some other The Adaptavist Group (TAG) brands, Upscale and ScriptRunner, making for a very busy September.

Key highlights

  • Our executive breakfast sessions in both cities were well attended, where we networked, chatted, and shared and exchanged insights with some senior leaders (and ate some great food!).
  • Our booth in the expo hall where we met hundreds of existing monday.com customers and some curious people getting started with their research into tools and best practices to support better work management.
  • Our Senior Business Consultant, Meghan Kutz, took to the stage in both cities to discuss 'How daily execution can make or break your organisation's strategic agility', which focused on our customer success story with Froghop.
  • Our colleagues from TAG–ScriptRunner and Upscale–held a masterclass, exploring 'Planning the next Eras tour with monday.com: Are you ready for it…?' and showcased some of their apps, which are available in the monday.com app marketplace.
Moreover, the agenda was packed, including product deep dives, case studies, and opportunities to learn more about the improvements monday.com has made and what's coming up.
Since the last Elevate, monday.com has received over 1700 feature requests. The team has been hard at work addressing and implementing user feedback, focusing on important performance enhancements, and looking to the future.
This year's keynote presentations were packed with exciting product announcements and updates that promise to revolutionise teamwork. Elevate 2024 showcased how monday.com continues to boost the Work OS platform to power even more productivity, from enhanced speed and performance to advanced AI capabilities.
So, whether you were at Elevate 2024 soaking up the atmosphere and need a summary or are looking for a preview of the virtual sessions in the monday mansion coming later in the year, let's dive into the key highlights and what's coming in monday.com for 2025.
Meghan Kutz onstage at Elevate 2024

Strengthening the platform for scale

monday DB

mondayDB, the data infrastructure behind the Work OS, has been developed to drive speed improvements:
  • Boards now load up to five times faster
  • Dashboards now load up to four times faster
  • Automations now load up to three times faster
Further enhancements are on the way, too, promising even more robust performance with mondayDB 3.0.

WorkOS Platform

monday.com's WorkOS platform is the foundation that supports its product suite. Planned developments for 2025 and the benefits they will bring include:
  • Flexibility and structure: Balancing both to meet diverse business needs
  • Advanced reporting and analytics:
    • Historical reporting: Track trends over time
    • Unified dashboard: Reporting across products in one single dashboard
    • External data integration: Connect external data sources
    • Scheduled reports: Export reports in various formats
    • New integrations: Seamlessly bring everything into monday dashboards
  • Automations
    • Business workflows: Introducing full business workflows across different departments to power core processes

monday AI: Democratising AI

monday AI is the incorporation of artificial intelligence technology into the monday.com platform. It's fairly new; access varies depending on user permissions and license type. Talk to us if you need help!
  • Accessible and easy to adopt: Making AI accessible and easy to integrate across the platform
  • AI-powered templates: A library of templates to supercharge the entire product suite
  • Mix and match AI blocks: Customise workflows with AI building blocks

Product updates

One of the keynote sessions at Elevate focused on exciting product announcements as the portfolio grows.

monday work management

As the flagship product, the presentation focused heavily on the new developments in monday work management. The vision for monday work management in 2025 is–"work at scale".
New developments include:
  • Portfolio management: All projects in one place
  • Cross-project dependencies: Gain visibility into resource utilisation and insights
  • AI-powered risk assessment: Spot conflicts early and get resolution recommendations
  • Resource Management: Assign the best person based on suitability and availability
The Adaptavist Group team at Elevate in NYC

monday CRM

This product has gained traction as a fully customisable, dedicated sales platform, and new capabilities are coming that can be used without the need to code. Features include:
  • 15m+ contacts and leads: Empowering revenue teams to sell faster
  • Quotes and invoices: Centralised hub for creating and tracking invoices
  • Leads enrichment and qualification: Full visibility of customer engagements
  • Email campaigns: New campaign builder allows filtering and segmenting of data for targeted campaigns
  • Analytics: Deeper understanding of business impact, including sales qualified leads, closed-won rates, average sales value, and total revenue

monday Service (Beta)

Still in Beta, monday.com's latest solution for service teams includes ticket management, knowledge and asset management and SLA configurations. Highlights from the keynote:
  • 15m+ support tickets: Fully customisable employee portal
  • Knowledge base: Comprehensive information repository
  • SLA management: Ensure service level agreements are met
  • AI-first mindset: Auto-resolve tickets with AI

monday Dev

monday.com's solution for development and product teams, promising advanced capabilities for R&D teams in 2025.
  • Engineering performance dashboard: Monitor and enhance engineering performance
  • Capacity and sprint planning: Efficiently plan and manage sprints
  • Daily mode: Streamline daily operations
  • Agile insights: Gain actionable insights into agile processes
Elevate 2024 has set the stage for a future where work is more efficient, connected, and intelligent. With advanced portfolio and resource management, comprehensive business workflows, and a 360-degree view of your business, monday.com is poised to help organisations work at scale. The company was also recently named a Leader in the 2024 Gartner® Magic Quadrant™ for Adaptive Project Management and Reporting (APMR) for the third year. Stay tuned as we continue to partner with monday.com to innovate and transform the way you work.
If you joined us at Elevate 2024, we loved meeting you and chatting about how we can work together. For those who didn't manage to come along, you can learn more about our solutions for monday.com and get in touch to talk to our work management experts. We're excited to see how these new monday.com features and updates will empower your teams and drive your business forward.
people building monday.com board

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Contact us today to explore how our services can help your organisation thrive.
Written by
Danny Coleman
Danny Coleman
Business Information Services Manager
As Business Information Services Manager, Danny focuses on expanding monday.com services. Committed to enhancing business processes and team dynamics, his leadership emphasises operational excellence, authenticity, and transparency, aiming to positively impact his team's work experience.
Work management
monday.com