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Preview of Service Management 2024
ITSM

Service management in focus: Identifying and leveraging untapped potential

Discover the importance of service management for business success and how artificial intelligence and cloud computing are shaping the future.
By Alexander Post
on 22 Nov 2024
A rocket next to a target on a tripod with an arrow in it
Agile

Mission control: Lessons in agile risk management

In mission control, engineers and mission managers face the highest level of pressure when systems fail, but their response isn't based on panic. Instead, it's grounded in agile principles.
By Jean Henson
on 21 Nov 2024
people looking at data
DevOps
ITSM
Agile

How the CrowdStrike outage is transforming the software industry

Our report shows how the CrowdStrike outage prompted positive changes, increasing investment in development, cybersecurity, and strategic transformations.
By Vanessa Whiteley
on 20 Nov 2024
people trying to fix issues with a service desk
ITSM

NIS2 and DORA – critical regulations you can’t afford to ignore

The EU aims to improve digital resilience, protecting organisations and consumers from the risk of cyber threats. This is where DORA and NIS2 come in - supporting organisations with their digital resilience initiatives.
By Effie Bagourdi
on 18 Nov 2024
AWS DevOps competency badge
DevOps
AWS

Adaptavist recognised by AWS for DevOps competency

Find out how the achievement underscores our deep technical knowledge and proven customer success.
By Melissa Hales
on 11 Nov 2024
Discover how Atlassian Focus can drive results for your organisation
Atlassian
Agile

Introducing Atlassian Focus, a superpower for your strategic vision

Bridging the gap between strategic vision and execution is crucial. Atlassian Focus help to define, manage, and visualise strategic priorities, ensuring alignment with goals, work, teams, and funds.
By Phil Heijkoop
on 21 Oct 2024