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The value of Adaptavist Managed Services
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The value of Adaptavist Managed Services

Felicia Andrews
Felicia Andrews
27 May 2024
5 min read
An office building on a cloud with atoms surrounding
Felicia Andrews
Felicia Andrews
27 May 2024
5 min read

Adaptavist Managed Services: returning maximum value to your business.

In the ever-changing landscape of the global economy, businesses are looking for new ways to reduce overhead, increase productivity, and save $$$. Engineers and Administrators are hired to provide value to an organization, but what if the majority of their time is spent fighting fires? How does this equate to the intended value? What if there was a way to save money, reduce overhead, and increase productivity?
Imagine you have 20 staff magically freed up to work on your business priorities in 30 days. That’s 3,200 hours per month of return to your business, for the price of a handful of your employees. Be it automations, incorporating AI, or continuous improvement projects, these critical components tend to fall to the wayside as core teams spend the majority of their time fixing, fine-tuning, patching, monitoring, administering, and maintaining the environment that should be working for them!
Adaptavist’s Managed Services team dedicates its time to providing highly available, reliable, and performant services so your teams have the space to find creative, innovative solutions to business problems. Not only do you recapture massive amounts of time for your teams to focus and work together towards your business goals and objectives, but you also have a team of experienced specialists looking after your vital business functions!

Who is Managed Services?

At Adaptavist, Managed Services is a holistic team that spans the globe, offering 24x7x365 support to ensure availability of your systems and applications. Our team is a group of highly skilled experts, dedicated to operational excellence, communication, and transparency, providing the highest levels of service and availability. The cumulative experience and knowledge of the team allows us to address complex issues with speed and accuracy. We don’t just put out fires, we dig down to the root cause and resolve the issue.
Adaptavist Operate attends to the backend Infrastructure and underlying configurations including upgrades and patching, while Adaptavist Assist administers the front end of the application including user management, access, custom configurations, and much more. The teams can be engaged individually or as one service called Adaptavist Enterprise Cloud! This offering combines application, infrastructure, and licensing into one bundled service contract.
Do you need help with infrastructure only? Operate can help you host, manage, and maintain your cloud environment. Do you prefer to retain your infrastructure? No problem, we can help you! Whether you are on physical infrastructure, live in your own cloud environment, or want us to host it for you in our environment utilizing a leading cloud platform provider such as AWS, we’ve got your back! If your needs lie only in the realm of application administration, let Assist show you how to get the most value out of your investment.
Let’s face it—software licensing is expensive! Why not have experts help you realize the full potential of your chosen applications? Your teams will work better together with the right tools tailored to your environment and following best practice guidelines.

Why Managed Services?

The answer is simple, value. Adaptavist Managed Services has a global team of 60+ strong people looking after your systems with exceptional skill and service. The value is a dual realization of an external team with decades of expertise and an emphasis on responsiveness, returning valuable time to your internal teams.

Where does Managed Services operate?

Managed Services utilizes a follow-the-sun architecture, with teams spanning the globe. Do you have locale restrictions? Do you need US-only employees? UK-only? We've got you covered!

How do I talk to someone about Managed Services?

Completely sold on the idea of a dedicated team for all of the reasons outlined in this post? Even if you’re not 100% certain Managed Services is right for you – let's talk! Submit a request using one of the links below and click the 'Get in touch' button!
Written by
Felicia Andrews
Felicia Andrews
Head of Managed Services (Americas)
Felicia began her career with Adaptavist in 2019 as a senior systems engineer and is now head of managed services (Americas). With extensive experience in infrastructure engineering and application support, Felicia understands the ins and outs of software applications.