Crash course in chaos: How tech teams responded in the wake of the global CrowdStrike outage
Six months on, what have organisations learned from the biggest software outage the world has seen?
In July last year, the global CrowdStrike outage wreaked havoc on businesses across every sector and frustrated end-users around the world.
The cybersecurity company distributed a faulty update to its security software, which affected Microsoft Windows devices worldwide and caused 8.5 million systems to crash.
No one was spared, from airlines to retailers, manufacturers to government services. The outage cost Fortune 500 companies an estimated $5.4 billion.
But six months on from the cyber incident that shook the world, what has been learnt? And are organisations any closer to preventing an incident of this scale from happening again?
To find out, we surveyed software development professionals at 400 organisations with $10m+ revenue in the US, UK, and Germany to discover just how prepared they were for the incident and how it impacted their future plans, investments, third-party provider relationships, and much much more.
The Crowdstrike fallout: A crash course in chaos
Some key report findings
84 percent of organisations admit to not having an adequate incident response plan in place before the outage.
80 percent of organisations report positive outcomes from the CrowdStrike crisis.
86 percent of businesses reported boosting financial investment in software development practices and training as a direct response to the outage.
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