Best practices for ensuring a successful ITSM implementation
Unsure where to begin when it comes to ITSM implementation?
ITSM implementation can be a mammoth project that is a huge investment for organisations. It includes many elements that need to be considered and steps that should be followed closely.
In this eBook, we explore what long-term success looks like in ITSM. There’s a quick refresher on ITSM, its principles, its purpose and the tools and modern frameworks you need to kick-start your ITSM strategy, to enable you to build a solution that is fit for today and the future.
Key takeaways:
- Gain an understanding of what ITSM is and why you need it.
- Learn how to identify what a modern ITSM looks like.
- Discover the primary reasons ITSM implementations fail.
- Understand the best practices and steps for a successful ITSM implementation.
- How to kick-start your ITSM implementation strategy.